Privacy Policy

Information We Collect

Information You Provide Directly

When you interact with RAS Rewiring, you may choose to provide us with certain information, including:

• Account Information: Name, email address, and password when you create an account
• Assessment Data: Responses to our RAS Focus Filter Assessment and other diagnostic tools
• Program Information: Progress tracking, goal setting, and training completion data
• Communication Data: Messages you send us, support requests, and feedback
• Payment Information: Billing details processed securely through our payment processors

Information We Collect Automatically

To improve our services and understand how you use our platform, we automatically collect:

• Usage Analytics: Pages visited, time spent, and interaction patterns (via Umami Analytics)
• Technical Information: Device type, browser, IP address, and general location
• Performance Data: How our tools and assessments are working for you

How We Use Your Information

We use the information we collect to:

Provide Our Services

• Deliver personalized RAS training recommendations based on your focus type
• Track your progress and adapt our suggestions to your needs
• Provide customer support and respond to your questions
• Process payments and manage your account

Improve Our Platform

• Analyze usage patterns to enhance our tools and content
• Develop new features and assessment techniques
• Conduct research on ADHD attention patterns (always anonymized)
• Optimize our website performance and user experience

Communicate With You

• Send you program updates, tips, and educational content
• Notify you about new features or important account changes
• Share relevant research and insights (you can opt out anytime)

Information Sharing and Disclosure

We only share your information in these limited circumstances:

Service Providers

We work with trusted third-party providers who help us operate our platform:

• Payment Processing: Stripe and similar services to handle transactions securely
• Email Services: Systeme.io for sending educational content and updates
• Analytics: Umami Analytics for privacy-focused website analytics
• Hosting: Secure cloud hosting providers for our platform infrastructure

All service providers are contractually required to protect your information and use it only for the services they provide to us.

Legal Requirements

We may disclose information if required by law or if we believe in good faith that such disclosure is necessary to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety, or that of our users
• Investigate potential violations of our terms of service

Business Transfers

If RAS Rewiring is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We’ll notify you before your information becomes subject to a different privacy policy.

Data Security

We take protecting your information seriously and implement multiple layers of security:

Technical Safeguards

• Encryption of data in transit and at rest
• Secure hosting with regular security updates
• Limited access controls and authentication requirements
• Regular security audits and monitoring

Operational Safeguards

• Employee training on data protection and privacy
• Strict access controls based on job responsibilities
• Regular review and updating of security practices

While we implement strong security measures, please remember that no internet transmission is 100% secure. We encourage you to use a strong, unique password for your account.

Your Rights and Choices

You have several rights regarding your personal information:

Access and Control

• Account Access: Review and update your profile information anytime
• Data Download: Request a copy of your personal data
• Account Deletion: Delete your account and associated data
• Communication Preferences: Opt out of non-essential emails

Assessment Data

• View your assessment results and progress data
• Request deletion of specific assessment responses
• Control how your anonymized data is used for research

Marketing Communications

You can unsubscribe from marketing emails at any time by:

• Clicking the unsubscribe link in any email
• Updating your preferences in your account settings
• Contacting us directly

Cookies and Analytics

Our Approach to Analytics

We use Umami Analytics, a privacy-focused analytics service that:

• Doesn’t use cookies or track personal information
• Provides anonymous usage statistics
• Helps us understand how to improve our platform
• Complies with GDPR and other privacy regulations

Essential Cookies Only

We only use essential cookies necessary for our website to function properly, such as:

• Maintaining your login session
• Remembering your preferences
• Ensuring website security

We do not use tracking cookies, advertising cookies, or third-party marketing cookies.

Policy Updates

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make changes:

• We’ll update the “Last Updated” date at the top of this policy
• For significant changes, we’ll notify you via email or platform notification
• We’ll maintain previous versions for your reference

We encourage you to review this policy periodically to stay informed about how we protect your information.